Our service range has been expanded to include -
Through the use of high quality video transmission equipment linked to wireless or
landline communications systems we are able to monitor activity and control automated
equipment at Client premises. This includes the live operation of Client CCTV
surveillance systems, control of doors/access points and other building services
that can be switched on and off remotely. Remote monitoring services include -
Alarm Response
The visual validation of activated alarms and the coordination of response organisations
(e.g. Police, Emergency Services and Private Security Firms). We do all possible to
determine if a response is required prior to calling out response organisations,
potentially saving the significant expense of false alarms.
Key video footage of events is recorded at our Control Centre for use as evidence by
the Client and the authorities.
Proactive Video Guard Touring
Connecting to Client CCTV systems via telecommunications systems to identify
potential operational or security issues either for block periods of time or
programmed regular short site visits (video guard tours).
This service can be readily integrated with Security Guard response services to
provide a comprehensive surveillance and response solution.
Client Event Reporting
To assist Clients in managing issues identified through surveillance activity,
a reporting package is tailored to individual client requirements to ensure events
are notified in a timely, efficient and productive manner by phone, email or fax.
For Clients with volume surveillance requirements, regular coordination meetings are
undertaken and statistical analysis of events within facilities are provided to
facilitate operational and security improvements.
We undertake reviews and detailed reporting of Client VCR tape or digitally stored
video images from most quality recording systems currently in use.
We provide high quality solutions that are tailored to meet client requirements.
Our services are regularly reviewed and fine tuned to ensure we meet or exceed
client expectations. 
Our Surveillance Officers are subject to thorough selection/training processes and are licensed
under the Private Investigators and Security Guards Act. They come from a variety of commercial
or operational backgrounds with a wide understanding of business environments and specialise in
CCTV surveillance. They are rotated through short shift periods to maximise Surveillance Officer
alertness and quality of Client service.
We utilise quality IT and Audio/Visual systems. These are supplied and supported by recognised
Industry leaders. We have maximised the use of digital equipment to provide a robust systems
environment with appropriate redundancy and back up/recovery arrangements. Our systems and
procedures are subject to an ongoing quality assurance programme.
Swiftlink's parent company Claremont Ferrand commenced
business in 1992 and has established quality facilities and systems to
meet our Clients' service requirements. The Company was awarded an
Export Commendation and was a finalist for Exporter of the Year for
management services in the Aviation Industry. Swiftlink (NZ) Ltd was
established as a stand alone business unit in 2001 and holds a
regulatory operating approval for the provision of surveillance
services and is a member of the New Zealand Security Association.